Difficult conversations – choose your location wisely.

My advice to anyone about to face a difficult conversation is to consider where it will take place. Have you arranged it or has it been pre-determined? If you know you are facing a difficult conversation my advice would be to try and ensure that you are comfortable in the location. If thats not possible, […]
The Biggest Mistakes People Make When Trying to Influence Others

Most people believe influence comes from speaking well. They focus on arguments, logic, persuasion, and finding the right words. In reality, influence is built long before you ever try to convince someone of anything. The first mistake is talking too much. When people feel pressure, they instinctively fill silence. They explain. They justify. They push. […]