The Buck Stops Here: Walking Toward Someone’s Darkest Hour
What’s the hardest part of being a negotiator? Arriving on scene to a suicidal person. Not the talking, not the hours that follow. The arrival. Knowing that you are it – no one else is coming. This is a hard one for me to write. Trying to put into words what it feels like to […]
Q: What clothing do I recommend?
A question I’m asked frequently is what kit do I recommend for long exposure in bad weather. Frequently a negotiator dealing with a person in crisis could be stood in bad weather for hours on end. (Think person in crisis on a motorway bridge in winter). If you are cold, wet, hungry you will uncomfortable […]
ASK THE NEGOTIATOR
Do you have a question? If you are thinking it, chances are someone else is too. Ask the Negotiator is a blog series where real questions about conflict, communication, and negotiation are answered with practical, frontline-tested insight. Each post focuses on helping you stay calm, de-escalate effectively, and lead the conversation when it matters most. Feel […]